Articulated lorry
Tanks over 2,500 litres
Length16.5m
Width2.6m
Height3m
- No offloading equipment on board
- You offload — telehandler or forklift
- Often curtain sided
Delivery
Delivery
Check your access before you order.
Every tank manufacturer runs a slightly different service and lead time, and the vehicle that turns up depends on the tank you buy. Most delivery problems are access problems — so here is exactly what arrives, what it can and cannot do, and what we need to know from you first.
Tail liftFree to 2,500L
Accessories1–3 working days
Standard serviceKerbside
Tanks deliveredUK mainland
Standard tank delivery is kerbside. The tank is lowered to the ground at the nearest safe point the vehicle can reach. Moving it into final position is the responsibility of the customer or installer.
What turns up
Know the vehicle before delivery day.
Measure your access against these before you order. If the road, gateway or yard cannot take the vehicle, tell us and we will source an alternative where possible.
18 tonne tail lift HGV
Most tanks up to 2,500 litres
Length8.2m
Width2.6m
Height4m
- Tail lift lowers the tank to the ground
- Roughly the size of the largest bin lorry
- Often curtain sided
Smaller vehicle
By arrangement
If neither of the above can reach you — narrow lanes, low branches, tight yard — request a smaller vehicle before despatch.
Email sales@fueltankshop.co.uk quoting your order number and name.
Curtain sided vehicles are easily damaged. If there are overhanging branches or other obstructions on the approach, the driver may refuse to drive to your location. Tell us about obstructions in advance and we will arrange alternative transport.
Offload options
How the tank gets off the lorry.
-
Tail lift
No extra costAvailable on most tanks up to 2,500 litres. The tank is lowered to the ground, not positioned.
-
HIAB
ChargeableCrane offload, available on steel tanks and Deso and Titan tanks. Ask us for a price before you order.
-
Customer offload
Plant requiredStandard on tanks over 2,500 litres. You will need a telehandler or forklift and someone competent to operate it.
Before you order
Tell us if any of these apply.
Thirty seconds on the phone now saves a failed delivery later. Any of these and we will look at alternative transport.
- An articulated lorry cannot reach the address
- You cannot offload a tank over 2,500 litres
- Overhanging branches or obstructions on the approach
- Narrow lanes, weight limits or a tight turning circle
- The delivery point is not the same as the billing address
Lead times
Tanks
Lead times are set by each manufacturer and shown on the product page. Our sales team will talk you through the options for the tank you are looking at.
- 48 hour delivery means working days — weekends are not included
- Order cut-off times are shown on the listing pages
- Some tanks are held in Minehead for quicker despatch
Lead times
Accessories
Most accessories arrive within 1–3 working days. We can sometimes offer next day — call us to check before you order.
- Out of stock items: we tell you the expected lead time
- You can cancel at that point for a full refund
- Next day available on some items, subject to cut-off
Where we deliver
Nationwide, with two exceptions.
Tanks
UK mainland only. We cannot deliver tanks to the Scottish Islands, Channel Islands or Isle of Man — but we will happily deliver to a forwarding agent for you.
Accessories
Delivered nationwide, and internationally on request. Scottish Islands, Channel Islands and the Isle of Man may incur additional postage — ask us for a price.
Please note
Do not book your installer against a delivery date.
We make every effort to deliver on the expected date, and we pass on whatever the manufacturer and their haulier tell us as soon as we have it. But dates can move for reasons outside our control, so we cannot accept charges or compensation claims arising from late or failed deliveries.
Wait until the tank is on site before booking an engineer or a fuel delivery. It is the single most common cause of an expensive wasted visit.
Not sure?
Send us a postcode. We will tell you what can get there.
Mon–Fri, 7:30–17:00. Quicker than guessing, and far cheaper than a refused delivery.